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Exchange Blunder Exposes Names and Email Addresses of ‘270,000 Users’
2.12.2020
"You lost a long-term customer today," one disgruntled user wrote.
The post Exchange Blunder Exposes Names and Email Addresses of ‘270,000 Users’ appeared first on CoinMarketCap Blog
Coinbase Ditches US Customer Tax Form That Set Off False Alarms at IRS
24.11.2020
Instead of the troublesome 1099-K form, Coinbase will send the 1099-MISC to users of its interest-bearing products. Regular traders may not receive any forms at all
Digital Asset Firm Fireblocks Raises $30M to Gird for ‘Influx in Customer Demand’
18.11.2020
Fireblocks plans to maintain its standing as “the biggest player in crypto-native markets” but also wants to go after institutional players
Dormant crypto exchange Cobinhood to ax real-time customer support in 2021
5.11.2020
Once a popular exchange, Cobinhood is phasing out more services
US crypto derivatives merchants need to leave customer funds alone, says CFTC
21.10.2020
The CFTC has issued new guidance for crypto derivatives markets that hold customer funds, much of which boils down to "be very, very careful."
Coinbase Received 1,900 Requests for Client Info From Law Enforcement During First Half of 2020
17.10.2020
Coinbase has revealed that it received a total of 1,914 requests for customer data from global law enforcement agencies during the first six months of 2020. It is, however, not clear how many of the requests were fulfilled. In its first so-called“transparency report” published Friday...
Crypto Exchange Coinbase Hands Over Customer Data to UK Tax Authority
3.10.2020
Coinbase is handing over customer data to the British tax authority, Her Majesty’s Revenue & Customs (HMRC). The measure affects customers with a U.K. address who received more than £5,000 ($6,450) worth of cryptocurrency during the 2019/20 tax year. On Oct. 2, Coinbase sent...
New Zealand Tax Agency Asks Crypto Firms to Hand Over Clients’ Personal Data
29.9.2020
The Inland Revenue Department (IRD) of New Zealand has requested that crypto companies in the country hand over their customers’ personal details, cryptocurrency asset values as well as the type of asset held. According to a September 28 report by Radio New Zealand, the tax agency says...
Crypto Exchange Bithumb ‘Not Liable’ for Customer’s USD 401,000 Losses
28.9.2020
The Supreme Court of Korea. The South Korean market-leading crypto exchange Bithumb has won its legal struggle against an investor who accused it of negligence, claiming he lost USD 401,000 in cash after a 2017 data breach.
Per news agency Yonhap, a man identified only as “Mr. A” for legal reasons...
Cambridge University’s Third Crypto Study Records 101 Million Cryptocurrency Users Worldwide
25.9.2020
The University of Cambridge and the school’s Centre for Alternative Finance has published the third “Global Cryptocurrency Benchmarking Study.” The 71-page in-depth study examines the current growth of the crypto industry, mining, offchain activity, crypto asset user profiling...
Korean Exchanges in Limbo over Customer Social Security Nos Conundrum
24.9.2020
Confusion reigns as to whether South Korean crypto exchanges can – or should – collect their customers’ social security numbers under new Know-Your-Customer (KYC) and anti-money laundering (AML) compliance measures that come into force in a matter of months.
Per Digital Today, exchanges are still...
Bithumb ‘Partially Liable’ For a Customer’s Crypto Losses in 2017 Hack
2.9.2020
There has been mixed news from the courtroom for one of South Korea’s biggest crypto exchanges – with Bithumb found partially liable for a data leak that led to a customer losing just over USD 27,200 back in 2017. However, the trading platform was absolved of blame in two separate and much larger...
Canadian Exchange Shakepay Gets Cold Wallet Insurance to Protect Customer Funds
26.8.2020
Canadian crypto exchange Shakepay has secured cold wallet insurance through Aon with Lloyd's of London underwriters
Never Build a CSV Importer Again
20.8.2020
(This is a sponsored post.)
CSV import as a process is broken. Messy customer data, edge cases, encoding formats, error messages, non-technical users: importing data into applications is a huge pain! Ingesting data has been long neglected as a software product experience, leading to customer...
Building Custom Data Importers: What Engineers Need to Know
6.8.2020
Importing data is a common pain-point for engineering teams. Whether its importing CRM data, inventory SKUs, or customer details, importing data into various applications and building a solution for this is a frustrating experience nearly every engineer can relate to. Data import, as a critical...
Jetpack CRM
4.8.2020
About a year ago, Automattic bought up Zero BS CRM. The thinking at the time was that it could be rebranded into the Jetpack suite and, well, that happened.
CRM meaning “Customer Relationship Management” if you’re like me and this is a little outside your sphere of everyday...
Big Travel Firm CWT Pays $4.5 Million Bitcoin Ransom to Hackers
2.8.2020
CWT, one of the biggest travel companies in the U.S., this week paid $4.5 million in bitcoin to hackers who infiltrated the firm’s computer system, stealing sensitive corporate data. It is unclear whether customer information was also compromised. Reuters reported that the bitcoin wallet...
Crypto Hardware Wallet Firm Ledger Hacked, One Million Customer Emails Exposed
29.7.2020
Ledger said on Wednesday that its e-commerce database was hacked in late June, compromising about one million email addresses. No user funds were affected by the breach. In a blog post, the French bitcoin hardware wallet company revealed that contact and order information for customers was also...
Ledger Suffered Data Breach, Customer Data Compromised
29.7.2020
France-based major hardware wallet provider Ledger has confessed that it was been hit with a data breach on June 17 that appears to have allowed a “third party” access to at least 1 million of its users’ contact details.
The firm took to Twitter to state that its marketing and e-commerce database...
Customer Service Is Key, According to OKEx's CEO
6.7.2020
OKEx CEO Jay Hao recently touched on the importance of good customer service