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Authorities Seize USD 5.2m in Crypto from ‘Tax Dodgers’
15.9.2021
tax crackdown on suspected cases of unreported or underreported taxable income by studying customer data they were handed by the nation’s four largest crypto exchanges
NYAG shuts down Coinseed for converting customer funds into DOGE without consent
14.9.2021
New York Attorney General Letitia James ends operations for Coinseed following complaints that client funds had been converted to DOGE without their knowledge
Users panic after Coinbase mistakenly sends 2FA reset notices to customers
31.8.2021
Coinbase sent an email to 125,000 users mistakenly notifying them their two-factor authentication settings had been changed
Nigerian Central Bank Reveals CBDC Guidelines, Announces Plan to Launch E-Naira Wallet
30.8.2021
The Central Bank of Nigeria (CBN) has reportedly confirmed that its e-naira digital currency will have a legal tender and non-interest-bearing asset status. In addition, a limit on customer transactions and value-based transactions will be imposed. Five-Stage Launch According to a Nairametrics...
Bitstamp and Ledger execs weigh customer service debate after Coinbase saga
27.8.2021
A new investigation has revealed hundreds of Coinbase customer complaints around hacking and lost funds, drawing attention to the customer experience at crypto exchanges
Coinbase users angry with customer support after funds disappear from accounts
25.8.2021
Coinbase customers are venting again in frustration with the lack of customer support from the $65 billion company
T-Mobile ‘Hackers Want BTC 6’ for Data, US Offers Dark Web USD 10M in Crypto
16.8.2021
The telecoms heavyweight T-Mobile appears to have suffered a data breach involving the personal and financial data of 100m users, with hackers ready to hawk out the data in exchange for bitcoin (BTC) – while the American State Department is planning to hand out crypto payments to a more benevolent...
Korbit Reopens Offline Customer Service Center in Seoul’s Busy Gangnam
11.8.2021
Trading volumes may have dipped recently at crypto exchanges in South Korea and regulatory issues continue to plague the industry, but some trading platforms are staying positive – and the nation’s first-ever exchange has taken the bullish step of reopening its flagship bricks-and-mortar customer...
Choice Words about the Upcoming Deprecation of JavaScript Dialogs
9.8.2021
It might be the very first thing a lot of people learn in JavaScript:
alert("Hello, World");
One day at CodePen, we woke up to a ton of customer support tickets about their Pens being broken, which ultimately boiled down to …
The post Choice Words about the Upcoming Deprecation of JavaScript...
Crypto Exchange Korbit Charged for ‘Excessive Customer Data Collection’
17.7.2021
The South Korean crypto exchange Korbit has been hit with a fine over “collecting excessive personal data” from at least one of its customers.
According to the news agency Yonhap, the exchange was fined just over USD 4,000 by a government watchdog for ordering a customer who had attempted...
After Barclays, Santander Bank Blocks Payments to Binance in UK Citing Customer Protection
9.7.2021
Santander Bank in the U.K. has become the latest high street bank in the country to block fund transfers to cryptocurrency exchange Binance. Recently, Barclays and Natwest banks reportedly made a similar move. A number of Santander Bank customers reported on social media that they have received...
Crypto Derivatives Exchange Bybit to Introduce Stringent KYC Policy
7.7.2021
The British Virgin Islands-based Bybit Fintech Limited has announced the cryptocurrency derivatives exchange is introducing an updated know-your-customer (KYC) policy on July 12. Bybit notes that it already had certain KYC requirements implemented, but the new system reform is meant...
Binance disappointed by Barclays’ ‘unilateral action’ to block customer payments
5.7.2021
A Binance spokesperson reiterated to Cointelegraph that the Financial Conduct Authority's recent edict only applied to Binance Markets Limited, or BML, which is a separate legal entity from the main global exchange that operates through Binance.com
The Trick to Enable Printify Shipping Notifications for Orders in WooCommerce? Customer Notes.
2.7.2021
This is a super niche blog post. But it’s been on my list forever to write down because this caused me grief for far too long.
The setup is that you can use WooCommerce to sell things on a WordPress …
The post The Trick to Enable Printify Shipping Notifications for Orders...
Scaling Organizations Should Consider Building a Website Backed by a CRM Platform
28.6.2021
To make some terminology clear here:
CMS = Content Management System
CRM = Customer Relationship Management
Both are essentially database-backed systems for managing data. HubSpot is both, and much more. Where a CMS might be very focused on content and …
The post Scaling Organizations...
BarterTrade V2 Launches With Advanced Social Trading, Auto KYC and Institutional Grade Liquidity
11.6.2021
BarterTrade, is a cryptocurrency trading ecosystem that upgraded to more advanced V2 on 6th May, 2021, implementing significant benefits and new features for traders. Understanding crypto traders’ needs is a key ingredient of the relaunch, which includes features such as a 0% trading...
Interactive Brokers to Launch Cryptocurrency Trading End of Summer, CEO Reveals
9.6.2021
Interactive Brokers will add cryptocurrency trading to its platform by the end of the summer, CEO Thomas Peterffy has revealed. The platform has about 1.33 million customer accounts and $330.6 billion in customer equity as of the first quarter. Interactive Brokers to Offer Cryptocurrency Trading...
Major Indian Bank HDFC Says ‘It’s a Matter of Time Before Indian Investors Have Legal Access to Crypto Plays’
1.6.2021
One of India’s leading private banks with 5,608 branches and 16,087 ATMs, HDFC Bank, has published a report stating that “it is just a matter of time before Indian investors have legal access to crypto plays.” This statement came as the bank scrutinizes crypto transactions...
Woman Arrested For Allegedly Sending Customer Bottle Water Instead Of PS5
20.5.2021
Ikuko Tokuoka, a 41-year-old unemployed woman in Shiga, Japan, has been arrested for fraud after allegedly sending a customer two bottles of water instead of a PlayStation 5.Read more
‘Elderly’ South Korean Crypto Fans Brave 30-min Waits at Customer Centers
11.5.2021
South Korean Crypto Fever 2.0 shows no sign of abating – with customers weathering waiting time of 30 minutes or more as queues of wannabe investors wait to get face-to-face service from the crypto exchange Bithumb’s reopened offline center in Seoul’s affluent Gangnam District.
As previously...